Support Forum

Questions, bug reports and more.

Before posting on the Forum please follow these steps as they might solve your issue:

  • Update Lay Theme & Lay Theme's plugins/addons.
  • Disable all plugins and remove all custom CSS and JS.
  • When using a WordPress Cache plugin, disable it or clear your cache.
  • If your WordPress Dashboard shows a warning "PHP Update required"
    please update your PHP version in your webhost control panel.
  • Take a look at Troubleshooting for known problems.
Visit Support Forum

License Keys & Lost Files

Here you can view your license keys and download all files.
Even previous versions of Lay Theme and Addons!
Visit Keys & Files Manager

Find someone to create a
Lay Theme Website for you

You can send an email to Daniel or Audrey and get an estimate.

Reset License Keys

Forgot to deactivate your license key or lost it? If you lost your license key please provide the email address you used to purchase Lay Theme. If you need a license key reset please provide your key.

Send an email to licensekeys@laytheme.com.

Upgrade License

Upgrade your License, from Single License to Pro License for example.
Go here.