If you have purchased a License already, you can upgrade it to a Pro- or Studio License.
Do you offer refunds?
Yes! Within 2 weeks disable your License Key in "Lay Options" → "License Key" and just write an email to info@laytheme.com.
How do I install Lay Theme?
After you have purchased a license you will receive a download link and a license key. If you have not received a license key please write an email to info@laytheme.com.
To install Lay Theme you need your own webspace that runs WordPress. Please head to Installation to find out more.
Which Webhosting should I get?
We recommend these webhosts because they work well with WordPress: Kinsta, Dreamhost and GreenGeeks. We are affiliates of these.
Where do I get the invoice?
After your purchase you will receive an email with the invoice attached. In case you have chosen any kind of bank transfer as the payment method, you will get the invoice once the payment went through.
Does Lay Theme support Shop/WooCommerce?
Yes, take a look at the Shop Setup.
Does Lay Theme have all the features I need?
Please take a look at the Documentation where I explain every important Lay Theme feature.
Does it have blog/news posts functionality?
Is Lay Theme up to date?
Since 2015 we released an update at least once a month as you can see in Version History.
Can I use Lay Theme without paying for a webhost?
Yes, you can install WordPress locally on your computer using Local WP. Your website won't be online though.
Can I use third party WordPress plugins?
Yes! If one doesn't work with Lay Theme, just post in the Forum.
If a plugin doesn't work, in "Lay Options" → "Other", activate "Enable Content Filter" and/or "Disable Ajax / Compatibility Mode".
Can I modify Lay Theme’s code?
You cannot modify Lay Theme’s code and it is not "child theme" compatible.
However, there are admin panel fields for custom HTML, custom CSS and custom <head> content. You can insert your own JavaScript and use Lay Theme’s JavaScript Events. This way you can execute your own JavaScript on any page of a Lay Theme website.
Does Lay Theme support Multilanguage?
Yes, with the plugin qTranslate-XT or Polylang. See how it works here.
Is there a standalone version of the Gridder?
Yes, get it on laygridder.com.
I have another question.
You can find answers in the Documentation or in the Forum. If you have a different question, found a bug or have an idea for Lay Theme let me know in the Forum.